Elevated 5xx errors over certain regions
Resolved
Oct 27 at 05:17am UTC
The issue is now fully resolved.
Affected services
Updated
Oct 27 at 05:08am UTC
An emergency reboot has been sent to the cluster and failover is enabled from Western Europe.
Affected services
Updated
Oct 27 at 05:05am UTC
Upstream has taken action to re-enable the network ports.
Affected services
Created
Oct 27 at 04:30am UTC
Below mirror regions may become unavailable due to an upstream firewall misconfiguration, users are experiencing an elevated rate of 5xx errors (primarily 521 and 522):
US
CA
BR
SA
AU
JP
KR
BR
IN
ZA
TW
SG
We have reached out to the upstream transit provider for more information, the issue is being investigated.
Affected services